First Class Maintenance — No Excuses.
Just First Class Service.

24/7 multi-trade maintenance, projects, and preventative care for commercial properties. Our self-performing field team handles the core work — carpentry, plumbing, electrical, lighting, glass, and general building repair — with access to certified trade experts when a scope calls for deeper specialization. One operations channel, clear communication, and a higher standard of commercial facility maintenance.

First Class Maintenance field technician consulting with a facility manager inside a commercial building.
The future of facility maintenance

Where AI meets first class service.

We combine self-performing field teams, certified trade experts, and AI-assisted workflows so issues move from request to resolution with less noise, less back-and-forth, and more control for your team.

01
Efficiency

Rapid response when it matters.

When something goes wrong — leaks, outages, breakages, or tenant emergencies — our team is ready day or night. Technicians arrive fast, communicate clearly, and keep locations safe and operating without unnecessary downtime.

02
Work Order Management

Smarter workflows, fewer loose ends.

Maintenance requests move from issue to resolution through a structured, AI-assisted workflow. Work orders are triaged, dispatched, and updated in real time — so your team sees status, photos, and next steps without chasing emails or phone calls.

03
Integrated Team

Every trade, one operations channel.

Our self-performing technicians and trade experts operate under one coordinated system. From general repairs to specialty scopes, you get a single partner, a single communication lane, and brand-standard results without juggling multiple contacts.

Every Trade. One Partner. Complete Facility Coverage.

Day-to-day tickets, specialty scopes, and program-level work — coordinated through one self-performing maintenance team.

GENERAL TRADES
Core interior and exterior repairs your locations rely on every day.
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Carpentry & Repairs

Framing, doors, walls, and finish work handled with clean, brand-standard results.

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Plumbing & Leak Response

Restrooms, breakrooms, and sales floor support with fast reaction to leaks and clogs.

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Electrical & Lighting

Lighting issues, basic electrical troubleshooting, and fixture swaps aligned to spec.

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Drywall, Paint & Finish

Patch, match, repaint, and ceiling tile replacement to keep spaces guest-ready.

SPECIALTY SERVICES
When the work is urgent, specialized, or highly visible to guests.
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Doors, Hardware & Access

Entry doors, closers, hinges, and access issues aligned to your security standards.

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Cleaning & Removal

Small-scale cleaning, debris removal, and support after repairs or incidents.

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Emergency Response (24/7)

Breaks, leaks, damage, or safety issues with clear communication from dispatch to close.

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Glass & Storefront

Board-ups, glass removal, and storefront coordination to keep locations secure.

PROGRAMS & SUPPORT
Program-level work that keeps everything predictable and scalable.
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Preventative Maintenance

Planned scopes and recurring PM tied to your standards and reporting needs.

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Full-Scope Facility Support

Multi-trade coordination through one operations channel for your locations.

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Seasonal & Recurring Scopes

Seasonal prep, recurring visits, and exterior / interior scopes on a set cadence.

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Special Projects & Capital

Multi-trade small projects, refresh work, and capital-support tasks, coordinated end-to-end.

PREVENTATIVE MAINTENANCE

Custom Preventative Maintenance Program.

Designed and overseen by a Senior PM Consultant — built from your facility data, a full walkthrough, or a hybrid approach tailored to your operations.

We map every program to real conditions in your locations — not generic checklists. That means the right frequency, the right trades, and the right scopes to protect brand standards, equipment life, and guest experience while keeping budgets predictable. Our self-performing team and trade experts execute the work under one coordinated program.

MULTI-TRADE COVERAGE
PHOTO REPORTING
BUILT FOR MULTI-SITE
Your Custom PM Program
A single, tailored program that keeps locations safe, open, and on-brand — without surprise repairs.
Monthly or quarterly health checks aligned to your portfolio’s risk level.
Interior & exterior walkthroughs, testing, and inspections with photo documentation.
Predictive & preventive maintenance strategy to reduce emergency calls.
Multi-trade preventive coverage under one coordinated First Class team.
Digital photo reports, clear recommendations, and budget-ready summaries after every visit.
Chicago-based coordination with direct access to a Senior PM Consultant.
ABOUT FIRST CLASS MAINTENANCE

Driven by service. Powered by solutions.

A modern, full-service facility maintenance partner serving multi-site commercial properties across Chicagoland and the surrounding region.

First Class Maintenance combines self-performing technicians, certified trade experts, and AI-assisted coordination to keep locations open, safe, and on-brand. Our team brings over 40 years of combined industry experience across carpentry, plumbing, electrical, doors and access, glass, cleaning, and emergency response.

Single point of contact for multi-trade repairs, projects, and programs.
Self-performing field team with access to certified trade experts when a scope requires it.
Streamlined dispatch, quoting, and reporting aligned to brand standards.
Transparent communication with photo documentation and clear next steps on every ticket.
“First Class Maintenance — Your headache, our problem.
Experience
40+ yrs combined
Coverage
IL · WI · IN
Support
24/7
Service-First Mindset

One accountable partner from first call to close-out — diagnosing issues quickly and protecting the guest experience at every step.

Multi-Site Ready

Built for facility leaders managing portfolios — consistent scopes, brand-aligned finishes, and repeatable programs across locations.

Programs & Reporting

Preventive maintenance, recurring scopes, and capital-support projects all documented with photos, notes, and audit-ready reporting.

AI-Assisted Coordination

Smart routing, quoting support, and coordination that keep response times tight and pricing competitive without sacrificing quality.

Stress-free facility maintenance

Maintenance without the headache.

Your facilities shouldn’t be your burden. When something goes wrong, we take it off your plate and handle it fast, reliably, and without excuses. Your headache, our problem.

Streamline your facility operations

One partner. Every trade. Zero stress.

From daily repairs to emergency response and project-level execution, our self-performing team and trade experts keep your locations open, safe, and on-brand through one coordinated operations channel.

Get started Talk directly with operations about your locations and current workload.
Relaxed facility technician icon representing stress-free maintenance