Facility maintenance, Where AI Meets First Class Service.

24/7 multi-trade repairs, projects, and preventative care for commercial properties. One call for carpentry, plumbing, electrical, glass, and more—serving Illinois, Wisconsin, and Northwest Indiana. Our hybrid approach blends skilled technicians, vetted specialty vendors, and AI-powered insights to deliver faster diagnostics, transparent pricing, and proactive issue prevention. Experience the next generation of facility maintenance.

Facility maintenance without the stress.

Building issues shouldn’t be your burden. When something goes wrong, we take it off your plate and handle it—fast, reliably, and without the runaround. Your headache, our problem.

The Future of facility Maintenance

Where AI Meets First Class Service. Experience the next generation of facility maintenance.

Our hybrid model combines human expertise with AI precision to deliver results traditional companies can’t match.

24/7 Emergency Coverage

When something goes wrong—leaks, outages, breakages, or tenant emergencies—our team is ready to respond day or night. Our technicians arrive quickly, communicate clearly, and work fast to keep your facility safe and operating smoothly.

Efficient Work Order Management

We move maintenance requests from issue to resolution quickly and reliably. Work orders are organized, tracked, and dispatched without delays—supported by smart AI tools that help your team get faster updates and clearer communication.

Every Trade, One Integrated Service Team

Our in-house technicians and trusted specialists deliver seamless multi-trade support for every facility need. From routine maintenance to specialized repairs, our team works as a single coordinated unit — giving you one reliable source for every trade without the hassle of juggling multiple vendors.

All Trades Serviced

Custom Preventative Maintenance Program

Designed and overseen by a Senior PM Consultant — built from your facility data, a full walkthrough, or a hybrid approach tailored to your operations.

Your Custom PM Program

Monthly or quarterly facility health checks
Interior + exterior walkthroughs, testing, and inspections
Predictive & preventive maintenance strategy
Multi-trade preventive coverage under one coordinated team
Digital photo reports & comprehensive documentation
Chicago-based team with direct communication and rapid response

Driven By Service. Powered By Solutions.

First Class Maintenance (FCM) operates under the First Class Facility Solutions LLC umbrella, delivering a modern, client-first approach to commercial facility care across the Chicago market. Backed by our sister company, First Class Glass & Mirror, we combine in-house technicians with a vetted specialty-vendor network — giving property managers one reliable partner for every repair, project, or emergency.

Our AI-enhanced platform keeps you informed in real time, predicts recurring issues, prevents small problems from becoming costly ones, and streamlines work orders so nothing slips through the cracks. From urgent service calls to long-term capital projects, FCM ensures your facilities run smoothly, safely, and efficiently.

With First Class Maintenance, you gain a single point of contact backed by the strength of a full umbrella company — delivering speed, accuracy, accountability, and true first-class professionalism.

Facility answers, simplified

Quick answers about our services, process, and coverage.

We cover all major facility trades with an integrated team: general maintenance, electrical, plumbing, doors, lighting, safety systems, glass, and specialty services where needed.
Requests are accepted 24/7, dispatched immediately, and coordinated by our operations team with clear communication and digital reporting for every job.
Yes — our technicians and certified specialists handle multi-trade work with high standards of safety, workmanship, and accountability.
We serve the entire Chicagoland area and surrounding regions with rapid response and reliable scheduled service.
Streamline your facility maintenance

One partner. Every trade. Zero stress.